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    Whose Insurance Company Do I Call?

    January 14, 2018

    In a Accident That Is Not Your Fault - Who You Gonna Call?

    The short answer to the question is to simply meet your responsibility to call YOUR insurance company . In the vast majority of cases, that should take care of the rest. Your insurance company will negotiate with the other carrier, determine fault, and determine who pays whom for what. You can help the claims process by providing your carrier with the information about the other party and their insurance company. Confirm with your company claims representative that they will reach out on your behalf to the other carrier and pursue your interest. Bottom line… it is the responsibility of your insurance company to represent you. If for some reason, they don’t take that responsibility seriously, feel welcome to call the other insurance company and inquire if the claim has been filed and provide them your side of the story. Additionally, if you have purchased your insurance from an independent insurance agency, contacting their customer service staff may be helpful. Likely, they well enjoy assisting you with the claims process.


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