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    Meet Our Agency Staff



    Our Hornell Office Staff

    Eileen Busby - Hornell office Staff

    Eileen Busby

    Hornell Office - Customer Service
     

    Eileen is the first person you see when you come in our door at the Ryan Agency. She serves as our receptionist, handles claim follow-ups and is great with billing questions. A Hornell native, she knows a lot of good folks in this area. Good chance she has some connection to you as well!

    Eileen@ryanagency.com
    Direct: 607-324-7500 Ext: 101


    Paige Carbone - Hornell Office staff

    Paige Carbone


    Hornell Office - Customer Service

    (Licensed Agent)

    Paige is a member of the Personal Lines Customer Service Department. She has prior insurance and financial services experience. Paige works with our auto, home and personal lines clients, helping them with changes to their policies and consulting on coverage decisions.

    Paige@ryanagency.com
    Direct: 607-324-7500 Ext: 105


    Jordan Graham - Hornell Office staff

    Devlin VanScoter


    Hornell Office - Customer Service


    Devlin comes to us from another Property and Casualty insurer and provides service for our client's personal lines accounts.

    He is working on his professional licensing and should have that completed soon.

    Devlin@ryanagency.com

    Direct: 607-341-7227 Ext: 103


    Shauna Cannon - Hornell Office staff

    Shauna Cannon - CISR, CPIA


    Hornell Office - Personal Account Manager

    (Licensed Agent)

    Shauna is a licensed agent who works in our Hornell Personal Lines department. She will help you with shopping for and making changes to your Auto, Home and Umbrella insurance. She's a quick learner and a great asset to our team.

    Shauna@ryanagency.com
    Direct: 607-324-7500 Ext: 104

    Brianne Young - Hornell Office staff

    Brianne Young - Customer Service

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    Hornell Office - Customer Service
    (Licensed Agent)


    Brianne is a licensed personal lines agent with extensive knowledge of all things NYS Department of Motor Vehicles. She is a pleasant advocate for our clients. Bri lives in Hornell on the other side of the river!

    Brianne@ryanagency.com
    Direct: 607-324-7500 Ext: 102



    Jordan Graham - Hornell Office staff

    Cassidy Cook 


    Hornell Office - Commercial Customer Service


    Cassidy is a Service Assistant in our Commercial Department that serves our business client's policy delivery, certificates of insurance and other important matters.

    She is also pursuing a property and casualty license.

    Cassidy@ryanagency.com
    Direct: 607-303-9332 Ext: 116


    Jordan Graham - Hornell Office staff

    Matthew Freas 


    Hornell Office - Commercial Customer Services

    (Licensed Agent)


    Matt comes to us from a firm that provided licensed agent services nation wide. He has numerous years of experience providing guidance and advice to business clients of all types.

    Matt@ryanagency.com

    Direct: 607-654-0433 Ext: 117


    Jordan Graham - Hornell Office staff

    Wendy Freeland


    Hornell Office - Commercial Customer Service

    (Licensed Agent)

    Wendy is critical member of our Commercial Team.  She's served in important capacities in and around our community for years. She has a great eye for detail when it comes to assisting our business clients and takes for many responsibilities on their behalf.

    Wendy@ryanagency.com
    Direct: 607-324-7500 Ext: 106



    Chris Brizzee - Hornell Office staff

    Chris Brizzee

    Hornell Office - Commercial Customer Service

    (Licensed Agent)

    Chris has been with our agency since 1987. She works in our Commercial Department, but wears many hats including helping clients with Life and Disability insurance. She's always been one who puts the client first.

    Chris@ryanagency.com
    Direct: 607-324-7500 Ext: 109


    Connie Parsels - Hornell Office staff

    Connie Parsels - CISR, CPIA


    Hornell & Jasper Office - Operations Manager

    (Licensed Agent)

    Connie is our Operations Manager. She has been with the agency since 1989. She is great with those hard to solve issues and manages our day to day operations. She has a tremendous amount of experience that is hard to come by. She holds the CISR professional designation.

    Connie@ryanagency.com
    Direct: 607-324-7500 Ext: 107


    Josh Wing - Hornell Office staff

    Josh Wing - CISR, CPIA


    Hornell & Wellsville Office - Commercial Account Manager

    (Licensed Agent)


    Josh is a Commercial Lines Agent and Account Manager for our business clients. He has worked with a wide range of different types of businesses helping them find solutions to their risk management needs. He's eager to help. He holds the CISR professional designation.

    Josh@ryanagency.com
    Direct: 607-324-7500 Ext: 110


    Steve Peck - Hornell Office staff

    Steve Peck - CPIA

    Hornell Office - Commercial Manager
    (Licensed Agent)

    Steve is our Commercial Lines Salesperson. His 20+ years of experience can help you get the most out of your business insurance program. Trust worthy and honest, Steve is a great one to have on your team.

    Steve@ryanagency.com
    Direct: 607-324-7500 Ext: 112


    Jeff Ryan - Hornell Office staff

    Jeff Ryan - CLU, ChFC, AIA, CIC, CPCU

    Hornell Office - Owner/President
    (Licensed Agent - AAI, CIC , CLU, ChFC, MSM)

    I'm Jeff Ryan, the owner of The Ryan Agency. Please let me know what I can do to help improve your experience with our agency. Thank you for your business!

    Jeff@ryanagency.com
    Direct: 607-324-7500 Ext: 113

    Our Jasper Office Staff

    Tara McGregor - Jasper Office Staff

    Tara McGregor

    Jasper Office - Customer Service

    (Licensed Agent)

    Tara is the first person you see when you come in our door at The Manley Agency. She is a licensed agent and can help with a wide variety of customer needs from billing to changes to your policy. Oh... she also is a close relation to the Manley Agency's founder!

    Tara@ryanagency.com
    Direct: (607) 792-3800 Ext: 201


    Joleen Gardner - Jasper Office Staff

    Joleen Gardner

    Jasper Office - Customer Service

    (Licensed Agent)

    Joleen is a licensed agent in our office and handles everything from Personal Lines to small Business and Farmowners insurance. She has many years experience and happy to help with all facets of your insurance.

    Joleen@ryanagency.com
    Direct: (607) 792-3800 Ext: 202

    Our Wellsville Office Staff

    Jenny Baker - Wellsville Office Staff

    Jenny Baker


    Wellsville Office - Customer Service

     

    Jenny is the one who will likely greet you when you visit the Wellsville office. She undertakes numerous important duties for the Ryan Agencies and supports the agents in this office.

    Jenny@ryanagency.com
    Direct: 585-593-4244 Ext: 302


    Amanda Hall - Wellsville Office Staff

    Amanda Hall - CISR


    Wellsville Office - Customer Service
     
    (Licensed Agent - CISR)

    Amanda is our licensed Personal Lines agent in the Wellsville office. She is an expert in Auto, Home and Umbrella policies helping clients find the best value in those lines. She also assists John with Commercial changes and billing. Eager to please she will help make your insurance experience at the agency enjoyable. She holds the CISR professional designation.

    Amanda@ryanagency.com
    Direct: 585-593-4244 Ext: 301

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    โ€œAm I covered if I drive someone elseโ€™s car?โ€ Or, โ€œAm I covered if someone else drives mine?โ€
    By Jeff Ryan February 3, 2025
    “Am I covered if I drive someone else’s car?” Or, “Am I covered if someone else drives mine?”
    Many donโ€™t realize that the insurance industry is one of the country's most regulated business segme
    By Jeff Ryan - CLU, ChFC, AIA, CIC, CPCU January 21, 2025
    Many don’t realize that the insurance industry is one of the country's most regulated business segments, especially in New York State. The New York State Department of Financial Services (NYS DFS) wields significant control over the insurance business and has a stated goal of protecting consumers.
    Most property insurance companies offer Actual Cash Value or Replacement Cost settlement options. Ty
    By Jeff Ryan October 30, 2024
    Most property insurance companies offer Actual Cash Value or Replacement Cost settlement options. Typically, insurance companies will require that you insure the property to the settlement value you choose. If you select Actual Cash Value, the amount you may be required to insure the property for will be less than the corresponding Replacement Value.
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